Relationship between Personality Traits of Nurses with Organizational Citizenship Behavior in Zanjan Educational Hospitals, 2012

Background and Objectives: Organizational citizenship behavior is related to some organizational variables such as job satisfaction, quality of services and organizational productivity. The aim of this study was to assess the relationship between personality traits with the organizational citizenship behavior among nurses in Zanjan in 2012. Materials and Methods: This was a descriptive study in which 128 nurses working in the hospitals of Zanjan University of Medical Sciences were selected using quota sampling and simple random sampling methods. The participants filled up the questionnaires of personality traits and organizational citizenship behavior. Data were analyzed using the correlation coefficient and regression analysis in the SPSS-19 Results: The result showed that three personality dimensions were related to the organizational citizenship behavior including agreeableness, conscientiousness and neuroticism (P<0.05). These personality traits could explain 0.173 of the organizational citizenship behavior variance. There were no significant relationships between the organizational citizenship behavior with gender, matrimony, age and tenure statuses of the nurses. Conclusion: Personality traits of nurses are effective factor to make their organizational citizenship behavior. Hospitals managers can promote/make a visible organizational citizenship behavior through creating positive workplace to choose and recruit nurses with suitable personality traits.